ScaleLIT
TECH-ENABLED AUTOMATED FOLLOW-UP WITH FLEXIBLE SCHEDULING OPTIONS
ScaleLIT’s Level Up Campaign uses a tech-enabled, automated follow-up system that ensures employers receive consistent updates while providing flexible options for scheduling additional calls. This approach leverages technology to simplify communication, allowing employers to stay informed on their own terms.
Automated Email Updates with Key Metrics: ScaleLIT uses automated email tools to send regular updates to employers, including information on program outcomes, performance metrics, and retention rates. These emails are scheduled at consistent intervals, providing employers with timely insights into the effectiveness of their workforce placements. The automated system ensures that all employers receive the same high level of information without needing manual follow-up for each contact.
Online Portal for Scheduling Follow-Up Calls: Through the Level Up Campaign’s online portal, employers can easily schedule follow-up calls with ScaleLIT representatives at their convenience. This feature gives employers control over when they connect with program staff, allowing them to choose a time that aligns with their schedule. By providing this flexibility, ScaleLIT enables employers to receive the support they need without disrupting their workflow.
Customizable Follow-Up Frequency: ScaleLIT’s automated system allows employers to adjust the frequency of email updates based on their preferences. Employers who prefer frequent updates can opt for weekly summaries, while others can choose monthly or quarterly reports. This customization ensures that employers receive the right amount of communication for their needs, keeping them engaged without overwhelming them.
Immediate Follow-Up for Real-Time Issues: ScaleLIT’s digital platform includes a feedback feature where employers can submit questions or report issues in real time. This feature generates an alert for ScaleLIT staff, who respond promptly to address the employer’s concerns. This immediate follow-up capability ensures that employers have access to real-time support, enhancing responsiveness and satisfaction.
