Pyramid WorkWise Alliance
Pyramid Workforce Alliance is a consulting firm. Learn more at www.pyramidworkwise.org
Introductory Conversations and Assessment
How organizations conduct initial needs assessment with employers, introduce workforce development in general as well as their own organization’s programs, and gauge whether an employer could benefit from workforce development programs.
Learning About Employers' Needs
- Employer information is gathered through surveys distributed during initial outreach and follow-up meetings.
- Staff ask targeted questions about hiring needs, required qualifications, and common workforce challenges. Employers are also asked about their interest in long-term partnerships and any barriers they face in recruitment.
- Information on job volumes and required skill sets is documented in a centralized database for future use.
This content is based on interviews or email correspondence with Kelly Brown in 2024. This draft content has NOT yet been signed off by the organization.
Introducing Workforce Development Opportunities
- Pyramid Partnerships introduces the workforce development ecosystem by highlighting its role in connecting employers with other key partners.
- Employers are informed about the wide range of services available, such as training programs, tax incentives, and customized recruitment solutions.
- They use case studies to demonstrate how workforce development programs can be tailored to meet specific business needs.
This content is based on interviews or email correspondence with Kelly Brown in 2024. This draft content has NOT yet been signed off by the organization.
Introducing Your Organization
- Pyramid Partnerships presents its mission of bridging the gap between employers and job seekers, with a focus on underrepresented communities.
- The organization emphasizes how their services directly address employers’ operational goals.
- Staff highlight the organization’s value proposition, emphasizing its no-cost recruitment and training services.
- Success stories and testimonials are shared during initial meetings to establish credibility.
This content is based on interviews or email correspondence with Kelly Brown in 2024. This draft content has NOT yet been signed off by the organization.
Evaluating Employer Suitability
- Suitability is assessed based on the employer’s willingness to provide accommodations and align with the organization’s mission.
- Employers are evaluated on their retention rates and feedback from previous collaborations.
- Pyramid Partnerships uses a scoring system to prioritize employers who demonstrate strong alignment with their values.
This content is based on interviews or email correspondence with Kelly Brown in 2024. This draft content has NOT yet been signed off by the organization.
Establishing Employer Relationships
Ways that organizations follow up or otherwise build relationships with potential employer partners. How do organizations keep employers’ interest and stay top of mind, despite how busy they may be?
Following Up via Phone and/or Email
- Follow-up occurs within two business days of initial contact to maintain engagement.
- Emails summarize previous discussions and include actionable next steps.
- Employers are regularly updated about upcoming hiring events, training programs, and job candidate pools.
- A standardized email template ensures consistency in communication while allowing personalization for specific employers.
This content is based on interviews or email correspondence with Kelly Brown in 2024. This draft content has NOT yet been signed off by the organization.
Employer Visits to Service Provider Locations
- Employers are invited to visit training facilities during open house events to observe programs in action.
- These visits are used to demonstrate the quality of training and preparedness of job seekers.
- Employers are given the opportunity to interact with program participants and trainers during their visit.
This content is based on interviews or email correspondence with Kelly Brown in 2024. This draft content has NOT yet been signed off by the organization.
Service Provider Visits to Employer Workplace
- Staff conduct on-site visits to understand employer operations and workforce environments.
- Meetings with HR teams and managers allow for tailored recruitment solutions.
- Observations during visits help staff identify opportunities to provide additional support, such as accommodations for job seekers.
This content is based on interviews or email correspondence with Kelly Brown in 2024. This draft content has NOT yet been signed off by the organization.
Job Fairs and Hiring Events
- Pyramid Partnerships organizes quarterly job fairs targeting specific industries, such as healthcare and manufacturing.
- Events are promoted through email campaigns, social media, and community partnerships.
- Employers receive detailed schedules and candidate profiles before the event to facilitate meaningful interactions.
- Post-event surveys are used to gather feedback from employers and job seekers.
This content is based on interviews or email correspondence with Kelly Brown in 2025. This draft content has NOT yet been signed off by the organization.
Metrics and Financial Factors
How organizations collect and share information about expected outcomes and potential financial rewards and incentives.
Sharing Metrics and Return on Investment with Employers
- Metrics such as placement rates and retention statistics are shared during quarterly review meetings.
- Employers receive detailed reports that highlight the impact of their collaboration with Pyramid Partnerships.
- Anecdotal success stories are included in reports to provide qualitative insights.
This content is based on interviews or email correspondence with Kelly Brown in 2024. This draft content has NOT yet been signed off by the organization.
Explaining Subsidies and Tax Credits
- Information about available subsidies and tax credits, such as the Work Opportunity Tax Credit (WOTC), is shared during initial conversations with employers.
- Staff provide detailed explanations of eligibility criteria and application processes for these incentives.
- Follow-up resources, including brochures and links to application guides, are provided to employers for convenience.
This content is based on interviews or email correspondence with Kelly Brown in 2024. This draft content has NOT yet been signed off by the organization.
Gathering Data to Track Employer Metrics
- Employer engagement and outcomes are tracked using a customized Customer Relationship Management (CRM) platform.
- Data collected includes placement rates, retention statistics, and employer satisfaction scores.
- Quarterly analytics reports are prepared to identify trends and areas for improvement.
This content is based on interviews or email correspondence with Kelly Brown in 2024. This draft content has NOT yet been signed off by the organization.
Organizational Level Considerations
How organizations are set up to build partnerships with employers, and how they leverage relationships with other organizations for better outcomes.
Organizational Structure, Resourcing, and Staffing
- Pyramid Partnerships employs Business Development Specialists as their primary employer-facing roles. They are responsible for engaging employers, identifying hiring needs, and facilitating partnerships.
- The organization currently has five Business Development Specialists, all of whom report to the Director of Employer Engagement.
This content is based on interviews or email correspondence with Kelly Brown in 2024. This draft content has NOT yet been signed off by the organization.
Collaborating with Other Organizations
- Pyramid Partnerships collaborates with local workforce boards and community colleges to expand employer networks.
- Shared placements are facilitated by coordinating with other organizations to meet employer needs across sectors.
- Collaboration agreements ensure that resources and funding are effectively braided for mutual benefit.
This content is based on interviews or email correspondence with Kelly Brown in 2024. This draft content has NOT yet been signed off by the organization.
Challenges
Common challenges and how organizations typically respond to them.
Workforce Development Jargon
- Pyramid Partnerships uses plain language to describe services, avoiding technical jargon like “sector-based strategies.”
- Instead of “job readiness programs,” they discuss “helping candidates meet your hiring needs.”
This content is based on interviews or email correspondence with Kelly Brown in 2024. This draft content has NOT yet been signed off by the organization.
Ensuring Compliance with Progammatic and Funding Requirements
- Compliance is ensured by maintaining detailed records of employer partnerships in a centralized system.
- Staff participate in regular training to stay updated on funding requirements and program guidelines.
- Employer agreements include clauses that outline compliance expectations.
This content is based on interviews or email correspondence with Kelly Brown in 2024. This draft content has NOT yet been signed off by the organization.
Handling Objections from Employers
- Common objections include concerns about candidate readiness and the cost of training.
- Staff address these objections by offering pre-screening services and outlining available subsidies for training programs.
- Case studies are shared to demonstrate successful outcomes with similar employers.
This content is based on interviews or email correspondence with Kelly Brown in 2024. This draft content has NOT yet been signed off by the organization.
Handling Challenges
- Challenges such as employer disengagement are addressed through regular check-ins and sharing success metrics.
This content is based on interviews or email correspondence with Kelly Brown in 2024. This draft content has NOT yet been signed off by the organization.
