Chicago Department of Family & Support Services (DFSS)
COMMUNITY IMPACT METRICS THAT REFLECT SOCIETAL AND ECONOMIC VALUE
DFSS’s approach to sharing metrics and ROI focuses on demonstrating the broader community and economic impact of employer partnerships. By highlighting both individual and collective metrics, DFSS shows employers how their involvement contributes to local workforce development and supports community goals, enhancing both business and societal ROI.
Community-Centered Impact Reports: DFSS produces community-centered impact reports that track metrics such as job placement rates in underserved areas, economic contributions, and the effect of hiring initiatives on local employment levels. These reports provide employers with a comprehensive view of how their partnership benefits the community, aligning with DFSS’s mission to promote inclusive workforce development.
Metrics Reflecting Societal Contributions: In addition to traditional metrics like retention and productivity, DFSS includes data on social contributions such as job creation for disadvantaged populations and support for local economic growth. Employers see the direct impact of their hiring practices on community outcomes, reinforcing the importance of their partnership with DFSS beyond immediate business needs.
Annual Community ROI Summaries: DFSS shares an annual summary of community ROI that showcases the collective achievements of all employer partners. This report includes highlights on the positive effects of workforce initiatives across the city, such as poverty reduction and increased employment rates. By framing ROI in terms of community success, DFSS strengthens employer engagement and inspires continued investment in workforce programs.
Recognition of High-Impact Employers: To incentivize participation, DFSS recognizes employers who demonstrate exceptional commitment to community hiring goals and share a vision of positive social impact. These employers are featured in DFSS’s community impact publications and annual events, helping them build a reputation as socially responsible organizations. This recognition reinforces the ROI of their investment by promoting their brand within the local community.
