Chicago Department of Family & Support Services (DFSS)

DFSS primarily collects employer information through email referrals from various city entities including the Mayor's office, Department of Planning & Development, and World Business Chicago. Their information gathering focuses on immediate hiring needs and timelines, required qualifications, geographic location, and any special requirements such as bilingual capabilities.

The organization uses an ECM database to track employer contacts, referrals made, and placement outcomes. While DFSS maintains these basic records, they generally delegate detailed employer engagement to their partner agencies.