Sharing Metrics and Return on Investment with Employers (SERCO)

  • BSRs have certain metrics that are shared regularly with employers to establish credibility and demonstrate the impact of the partnership. Specifically, BSRs share data on the attendance and reach of our job fairs, highlighting the significant volume of qualified individuals who attend. They also quantify the financial benefit by sharing the approximate total funding reimbursed to employer partners who utilized our On-the-Job Training (OJT) program, for example, and by sharing the agency’s 98% successful outcome rate in program placements.
  • The agency’s high success rate is directly attributed to the agency’s focus on candidate suitability, not just basic eligibility, which demonstrates the dependable, high-quality workforce pipeline the agency provides through the partnership.

This content is based on interviews or email correspondence with Ana Granados in 2025. This content has NOT yet been signed off by the organization.