Sharing Metrics and Return on Investment with Employers (City of Chicago Department of Family and Support Services)

  • Metrics tracked include enrollment, training completions, job referrals, hires, wages, and retention.
  • Sharing this data with employers is inconsistent and often informal.

This content is based on interviews or email correspondence with Lisa Hampton, Chadra Lang, and Mark Sanders in 2024. This draft content has NOT yet been signed off by the organization.