Service Provider Visits to Employer Workplace (SERCO)

  • BSRs tour employer workplaces as a standard practice to gain a better understanding of the environment. Touring the workplace allows a BSR to get a better sense of what the job will entail for prospective job seekers. BSRs can assess the volume of work, how the workplace is structured, and what parking and transportation options are available, for example. 
  • Occasionally, BSRs accompany job seekers on a tour of an employer’s workplace, allowing job seekers to assess the work environment for themselves. 

This content is based on interviews or email correspondence with Ana Granados in 2025. This content has NOT yet been signed off by the organization.