Organizational Structure, Resourcing, Staffing (Illinois Division of Rehabilitation Services)

  • The Workforce Development Unit is composed of a manager and six Business Employment Consultants.
  • Business Employment Consultants build relationships with employers, identify workforce needs, share DRS services, match job seekers to opportunities, assist with disability accommodations, and document interactions in WebCM, a CRM system.

This content is based on interviews or email correspondence with Biswa Phuyal in 2025. This content was approved by the organization in March 2025.