Gathering Data to Track Employer Metrics (Harper College)

  • Harper College uses Salesforce as its CRM system for tracking employer engagement.
  • Employer agreements, student performance records, and hiring commitments are stored in electronic folders for long-term documentation.
  • Spreadsheet tracking is used to document employer referrals, sources of employer outreach, and ongoing communications.


This content is based on interviews or email correspondence with Besa Sadiku in 2024. This content was approved by the organization in March 2025.