- DCEO uses the Illinois Employment Business System (IEBS) to manage and track data for all rapid response services. This restricted state system documents all WARN Act correspondence and rapid response activity, ensuring a coordinated effort among state and local partners. Although DCEO serves as the primary point of contact and facilitator for rapid response activities, all partners who provide services have access to EBS to ensure a coordinated effort. This allows the DCEO to act as a single point of contact for the employer, preventing them from having to manage separate conversations with multiple agencies.
- DCEO is working on updating EBS to include a business service tool that will provide grantees and business services providers with a centralized resource to track business engagement activities.
- The updated system will include a needs assessment form. The system updates are expected to help eliminate employer fatigue by providing a centralized view of all engagement with an employer across various workforce providers and entities. The system will be in place for DCEO grantees.
This content is based on interviews or email correspondence with Kelly Lapetino in 2025. This content has NOT yet been signed off by the organization.
