- DFSS uses ECM (Enterprise Content Management), Excel spreadsheets, and other reporting tools to monitor delegate agency outcomes, including demographics, geographic data, and employment metrics.
- All stages of employer engagement are tracked, from initial contact to placement and retention.
- Limited capacity exists to analyze or utilize employer-related data for relationship building.
This content is based on interviews or email correspondence with Lisa Hampton, Chadra Lang, and Mark Sanders in 2024. This draft content has NOT yet been signed off by the organization.
