- At CFL, the method and frequency of follow up activities vary based on which grant an employer is eligible for.
- The communication method (email, text message, phone call) is determined based on the employer’s preference. CFL reaches out when something is needed or when action needs to be taken. A monthly follow up email is typically sent to employers to maintain the relationship and continue engagement.
- For the New Hire grant, the process demands a very fast turnaround because employers often have a specific candidate ready to hire. This requires an immediate rush of paperwork, which is handled via DocuSign, followed by a high volume of communication across phone, email, and text to complete the hiring process. Ongoing follow-up is necessary to track the new hire’s progress and assist the employer with compliance and reimbursement paperwork.
- The Incumbent Worker Grant is structured as a rolling grant with significantly less required paperwork. There is no cap on reimbursement, which allows employers to return for training assistance every quarter. This structure naturally fosters longer relationships with employers that are maintained by monthly check-in emails.
This content is based on interviews or email correspondence with Eileen Vesey in 2025. This content has NOT yet been signed off by the organization.
