Ensuring Compliance with Programmatic and Funding Requirements (Illinois Division of Rehabilitation Services)

• Collaboration with legal teams ensures compliance when engaging with staffing agencies.
• Proper tracking and documentation in WebCM, a customer relationship management (CRM) tool used to manage employer and job seeker interactions, maintains compliance with programmatic requirements.

This content is based on interviews or email correspondence with Biswa Phuyal in 2025. This content was approved by the organization in March 2025.