Employer-Facing Language vs Workforce Language (Northern Illinois University Workforce Policy Lab)

  • Workforce jargon such as “IWT” (Incumbent Worker Training) and “local workforce area” is avoided in employer conversations.
  • Business service teams are trained to communicate in business terms rather than workforce development terminology.
  • DOL (Department of Labor) resources are used to translate workforce language into employer-friendly terms.


This content is based on interviews or email correspondence with Jennifer Foil in 2025. This draft content has NOT yet been signed off by the organization.