Employer-Facing Language vs Workforce Language (Business Career Services Illinois)

  • Terminology is adapted to be more approachable for employers by simplifying program descriptions and using less intimidating terms, such as referring to “monitoring visits” as “check-ins.”
  • BCS avoids “government speak” and positions itself as a “red tape cutter,” focusing on simplifying processes and minimizing bureaucratic hurdles for employers.

This content is based on interviews or email correspondence with Deb Lawrence in 2024. This draft content has NOT yet been signed off by the organization.