Learning About Employer Needs (SERCO)

  • The initial interaction with employers is typically a virtual or in-person meeting. BSRs are intentional about not asking for too much information in the first interaction to reduce any worries that employers may have about excessive paperwork. 
  • Immediately following an initial meeting with an employer, BSRs send a 15-question Request for Information, which gathers the basic organizational data that is needed to determine the employer’s eligibility for various programs.

This content is based on interviews or email correspondence with Ana Granados in 2025. This content has NOT yet been signed off by the organization.