- One of the ongoing challenges in building strong employer relationships is keeping them active over time, even after the employer’s immediate needs are met. Changes in staff, whether within service provider teams or at the employer, can make this harder, as key contacts often shift. When people move into new roles or leave an organization, valuable connections and shared understanding can be disrupted.
- To address this, DCEO is developing a new section within the Illinois Employment Business System (EBS) to track employer relationships at a statewide level. The system will include a comprehensive business contact list that maintains a historical record of employer interactions. This reduces the administrative burden for grantees that don’t have complex systems to maintain employer records and helps prevent the loss of valuable relationships due to personnel changes.
This content is based on interviews or email correspondence with Kelly Lapetino in 2025. This content has NOT yet been signed off by the organization.
